Custom software, platforms and integrations
Web apps, portals, SaaS products and the business systems behind them, built around how your business actually works.
Software should fit the business, not the other way round
Many businesses run on a patchwork of tools that don't talk to each other: leads live in inboxes, customer data sits in three places and reports take a day to assemble. Founders with a product idea face the opposite problem: knowing what to build first.
We map how work actually moves through the business, then build the software and systems that support it: applications with a clear structure, foundations that grow with you, and data that stays in sync. We start small where we can, prove it works, and extend it.
Everything in software
Hire us for one item or several. Work is delivered by the OSAV team, with vetted specialist partners where a project calls for them.
Applications
- Web applications and customer portals
- Custom business software
- Database-driven applications
- UI/UX for products and interfaces
Products
- SaaS platforms and MVP development
- Accounts, roles and subscription billing
- Product and MVP planning
Integration
- API development and integrations
- Data integrations and synchronization
- Legacy system modernization
- Data migration
Business systems
- CRM and operational systems
- Lead management and sales pipelines
- Business process mapping and improvement
- Internal dashboards and reporting
- Analytics and business intelligence integrations
Strategy
- Technology roadmaps
- Technology and software selection
- Operational workflow analysis
What we deliver
- 01
Web apps and portals
Customer and employee portals and logged-in areas that run in the browser.
- 02
Custom software
Tools built around your process, replacing spreadsheets and manual steps.
- 03
SaaS products and MVPs
A first version real customers can sign up for and pay for.
- 04
APIs and integrations
Connections between your software, payment providers and other services, with data kept in sync.
- 05
CRM setup
A CRM configured or built around your sales process and team.
- 06
Sales pipelines
Every lead captured, routed and followed up, with stages everyone can see.
- 07
Dashboards and BI
One place to see the numbers that matter, connected to reliable data from the tools you already use.
- 08
Process improvement
Workflows mapped, simplified and supported by the right tools.
How a project runs
The OSAV Approach- 01
Discover
Users, goals, current systems, data and constraints; a scope and plan.
- 02
Design
Flows, the data model and a clickable prototype of the first version.
- 03
Build
Iterative development and integrations on a private staging link.
- 04
Launch
Testing, migration, training, go-live, then improvements from real use.
Questions
Who owns the code you build?
Ownership and licensing are set out in the project agreement before work starts, so it's clear from day one.
Can you work with our existing systems?
Usually, yes. We review the systems you rely on and their APIs during discovery, then integrate rather than replace where that makes sense.
Do you build a CRM or configure an existing one?
Whichever fits. Often an established CRM configured well is the right answer; sometimes your process needs custom software. We recommend after discovery.
How long does a software project take?
It depends on the scope we agree in discovery. You'll get an estimate and a phased plan before any build work starts.
Will our team need training?
We include handover and training as part of launch, with documentation your team can refer back to.
Related services
- AI chatbots, agents and automationChatbots, AI agents and automated workflows that answer customers, qualify leads and take repetitive work off your team.
- Websites and digital experiencesWebsites, stores and digital experiences that load fast, explain clearly and turn visitors into inquiries, and are looked after long after launch.
- Brand, design and creativeBrand strategy, identity and creative that make a business clear, consistent and memorable everywhere it shows up.
What are we building?
Tell us about your project in a few steps. We read every brief ourselves and reply by email with questions or next steps.